Cancellations & Refund Policy
There is no refund for any cancellation once the course has commenced. This
includes late arrival, early departure, or days missed during the course.
Bookings may be cancelled up to 2 weeks prior to the commencement of a
course with a 1000 rupee administration penalty. If accommodation has been
booked an additional 5000 rupee penalty applies.
All cancellations and terminations must be made in writing (email is acceptable)
to the principal sunrise public school buhana.
For cancellations 1 to 7 days before the course begins, 50% of the full amount
will be refunded (minimum cancellation fee is 5000 rupee).
For cancellations 8 to 14 days before the course begins, 50% of the full amount
will be refunded with no minimum cancellation fee.

Students who are ill may ask for a home exams to be postponed to a later date.
In this case, the school will require a medical certificate.
If the school cannot provide a course due to extenuating circumstances beyond
its control the school will attempt to compensate the student by means of a
course transfer or credit note. Refunds or partial refunds will not be provided.
Extenuating circumstances include natural disasters, extreme weather, war,
disease, fire, property & building damage, interruption of utilities, national
emergencies, government directives.
Course Withdrawals
If a student wishes to withdraw from their course after arrival at the school, they
must inform the Managing Director in writing (email is acceptable) explaining their
circumstances.
Accommodation
Accommodation can only be reserved when the school receives a completed
booking form and payment.

To continue in accommodation a student must inform the school in advance and
the school must receive payment.
Accommodation may be cancelled up to a week prior to commencement with a
5000 rupee administration penalty.
All accommodation cancellations after arrival are non-refundable. This also
applies to non arrival, postponement of arrival or early departure – payment is
non-refundable.